The Archdiocese is committed to the highest pastoral and professional standards. When relationships have been damaged for whatever reason, we welcome concerns and /or complaints as opportunities for learning. We are committed to working through the process towards the restoration of justice and good relationships.
Any concern or complaint which we receive will be attended to courteously, professionally and confidentially.
If you wish to make a complaint or voice a concern to the Archdiocese of Wellington:
please contact the Complaints Officer, who can provide you with further information about the complaints procedure and assist you on with making a complaint to the most appropriate person.
Phone: 0800 825 528
Email: complaints@wn.catholic.org.nz
If necessary, the Complaints Officer can assist you or act on your behalf to refer a serious complaint of abuse to the appropriate agency eg, NOPS, Police or Oranga Tamariki.